business diagnostic text
form for the lda
business_diagnostic_text.txt
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Business
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Business Name: The open co-op llp
Contact Name: Joerg Baach
Contact Details: Joerg Baach
open co-op
c/o The Hub
Village Underground
54 Holywell Lane
London EC2A 3PQ
Borough: Hackney
Telephone: +44 207 043 9278
Email: jhb@open.coop
Website: http://open.coop/
Company Reg No OC309357
Company Status
--------------
Company status: Partnership
Date established: 23. September 2004
Vat registered: No
How long at current
address: 3 months
Employees: 0 full, 3 part time, 2 Graduates
Trading: No
Type of Business: Social
Sector: Software
SIC Code: K 72.20
Main Products: Social Software
Client Base: Regional/UK/EU
ISO xxxx: No
Funding received: none
Company Background
------------------
Brief history
Open co-op llp was founded in 2004 by Gary Alexander, Senior lecturer at the Open University ICT department,
Tom Salfield, BSc in economics (LSE), Josef Davies-Coates, BSc in social policies (LSE) and Oli Sylvester-Bradley,
BSc in sustainable design (Center for Alternative Technology).
The open coop was setup to support other cooperatives and social enterprises and to create an
international trading network. Intensive research was undertaken, and a community around the website
(http://open.coop) formed and is maintened up to now.
In 2007 Joerg Baach, freelance technologist for social software, joined the open co-op with the plan for a
new payment system for the internet.
Technology used
We are fully dedicated to Open Source products, which we use in all aspects
of our work, and also for our outputs. In particular we use Linux,
Ubuntu, Openoffice, Firefox, Python, Zope, Plone, PHP, Apache Mysql etc.
Barriers to growth
The open co-op has not entered the market yet, and growth was not key yet. But as the general need for
social software and in particular online micro payment system is growing, rapid organisational expansion is
expected to take place within the next two years.
Key Staff
Name Role Skills
1. Tom Salfied Member Software developer,
Founder Finance,
Business development
2. Oliver Sylvester-Bradley Member Design
Founder Project management
Marketing
3. Joerg Baach Member Software developer,
Systems architect
Trainer
4. Nils Toedtmann Associate Cryptographer
Computer network specialist
Systems design
Products/Services Competition
-----------------------------
Product: opencoin system
Market: Business internal use, community systems, payment providers
Competiton Home: -
Competition Import: peppercoin, e-gold, paypal
Product: online collaboration system
Market: cooperatives, social enterprises
Competiton Home: hubplus, i-genius, unltd
Competition Import: basecamp hq, jotspot
SALES
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n/a
Business Operational Analysis
-----------------------------
Operational
Does a business plan exist: no
Is the plan a live document: n/a
What key performance indicators does the business use to measure its success?:
level of involvement in online community, i.e number of unique visits/registered
participants
Innovation & Technology:
Does the company culture support innovation and opportunity exploitation: yes
Is innovation driven from the top: no
Is innovation and technology capability seen as a means of gaining competitive edge: yes
Is product and service development innovative: yes
Are imporvements in management processes and systems innovative? yes
Is risk taking encouraged: yes
is the business reliant on one product, service or market for the majority of its profits: no
Are the company's portfolio of products and services:
innovative: yes
"me too" : yes
mature : no
niche: : yes
Does the business have a good understanding of relevant technologies: yes
Are essential changes in technology fully understood by the business: yes
Does the business regularly monitor technology and competitive activity: yes
Does the business use formal R&D, innovation or project management: no
How does the business acquire new technology or product ideas:
Suppliers: yes
Customers: yes
Trade shows: yes
Consultants: yes
Magazines: yes
In House: yes
People and technology:
Are all staff trained and technically competent: yes
How efficient is the workforce: very
Is there strong team spirit within the business: yes
Are people motivated: yes
Is there a staff turnover/retention problem: no
Does the business experience problems recruiting appropriate staff: no
How does business address R&D, innovation, project managament skills:
These are the key focus points of open.coop - develop
tools and models for social change.
SME innovation support program business diagnostic
--------------------------------------------------
Finance:
How is the business financed:
Owners own funds: yes
3rd party: no
Bank: no
VC: no
Angle: no
R&D grants: no
Key Assets
Property: no
Stock: no
Order book: no
Owners fund: no
IP: no
Other: people, ideas, network
Does the business need finance in short to medium term?
Yes: yes
Approx: 60k short term, 500 k medium term (2 years perspective)
Financial performance for businesses trading over 3 years: n/a
Marketing and distribution:
Does the business research its competitors and its markets: yes
Does the business survey its exisitng and potential cutomers to identify wants and needs: yes
Is a marketing plan used to manage marketing activities: no
How would you describe the business's market:
growing: yes
How is marketing currently undertaken?
Sales team: no
Agents: yes
Advertising: no
Trade shows: no
Web: yes
How does the company penetrate new markets:
Through the web and networking
What new markets have been penetraded in the past 3 years: -
Online collaberation
How does the company launch new products / processes:
iterative, agile development inspired customer driven development
R&D Innovation & Technology
---------------------------
R&D Spend: n/a
Capital Investments: n/a
Rate of new product/process introduction over past 3 years: 1 p.a.
R&D/NPD Facilities: community knowledge system, irc channels, collaborative document management system
Specialist Systems/Technology: as above
IPR & Know how: all open source
Assessment of current R & D:
Proof of concept: yes
Assessment of level of innovation in products, processes, services, systems:
Very good
Perception of Current Technology:
Cutting edge knowledge
Limits of Existing Technologies:
double spending problem in the context of electronic cash, which needs to be solved
by extension of the underlying cryptographic protocols.
Opportunities for Current Developments:
opencoin will be a leading product in micropayments, selling to microfinance institutions
and election systems.
What are the Drivers for Innovation:
Strong will to be the first mover in the above mentioned markets
R&D, Innovation, Technology, Product Development
------------------------------------------------
Table with 8 columns
Product/Services: opencoin
Details: deployment of a payment solution (prototyped by Deutsche Bank)
Source of Idea: David Chaum (see http://www.chaum.com/articles/list_of_articles.htm)
Anticipated competition: peppercoin, paypal
Potential sales: microfinance institutions, banks, online communities
IPR: open source
Technical/Commercial Issues: creating a reliable and provably secure implementation.
Product/Services: open.coop website
Details: online community for social entrepreneurs
Source of Idea: Gary Alexander: egaia
Anticipated competition: hubplus, unltd world, i-genius
Potential sales: other social enterprise networks
IPR: open source
Technical/Commercial Issues: change of technical framework to a more component based
system.
Environmental
-------------
Does the business have a written env. policy: no
Has b. undertaken an environmental review: no
Is there an environmental action plan: no
Has the company signed up to the Mayor's Procurment Policy: No
Comment on Company Performance with respect to:
Energy Management
n/a
Waste Manag.
n/a
Recycling
n/a
Emissions
n/a
Green Travel
trains and bike used whenever possible
Materials Sourcing
n/a
End of live product assessment
n/a
Implementation of an Environmental Action Plan:
n/a
SWOT Analysis: (Company, management, funding, products, process, technology, skills R&D)
Strengths:
Firm grounding in technological cutting edge development communities
Solid understanding of finance, economics and money theory
Years of experience in user interface design and technology development
Weakness:
not yet traded as this company
Opportunities:
Being a leader in online micropayments solutions
Strong consulting business around payment and voting security
Strong consulting business around collaborative processes
Threats:
Time to market, under-capitalization
External Contacts & Relationships
---------------------------------
HEI/FEIs:
Gary Alexander, Open University ICT department
Use of Graduates/Students
Nils Toedtmann, University of Bielefeld, Germany
Consultancy
n/a
Research Assoc.
n/a
Tade Assoc.
n/a
National/Regional Organisations:
n/a
LDA
Kingsley Nudo
BL4L
n/a
DTI
n/a
Chamber of Commerce
n/a
Grants
n/a
Other
n/a
Key Business Performance Indicators
-----------------------------------
Not trading
Key Issues Summary
------------------
Three columns:
Issues Description Suggested Action
Business Strategy Getting product to market Funding for development
Management n/a
Culture n/a
Costs Start paying developers Funding for development
Finance n/a
Products Getting product to market Funding for development
Markets Getting product to market Funding for development
Premises n/a
Location n/a
Staff n/a
Technology Needs n/a
Innovation Readiness n/a
Opportunity identification n/a
HEI linkages Need for an academic partner for ongoing product dev Funding for academic partner
Mentoring n/a
Priority Actions/Next Steps
1.
Seek funding for development
2.
Feedback for developed product in scientific and security community
3.
Market test prototype
